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    A Guide to selling engagement rings

     

     

    If you’re looking to sell engagement rings for whatever reason, Hatton Jewels has put together everything you need to know, from getting the most for your ring, to making sure it goes to a good home, and avoiding the mistakes people make selling engagement rings, so read on to find out everything you need to know. 

    Research your ring’s value

    It can be tempting to sell your engagement ring quickly online, but a little bit of research and patience can go a long way to ensuring you secure a fair price for your piece. Research can also help you make a sale more quickly if you determine everything you need to know about it.

    To help figure out the resale value of your engagement ring, firstly we would recommend checking firsthand listings. Taking a look at all the new rings currently being sold that are similar to yours will help you discover if the style particularly popular at the moment, or, perhaps a style that is a little harder to find? These could be good points to mention to potential buyers later down the line.

    Next, browse second-hand prices. Spend some time browsing second-hand rings in the same price bracket. This can provide a realistic idea of how much people are willing to spend.

    Gather documents needed for resale

    An engagement ring is a high value purchase. That means that people interested in buying your ring will probably want reassurance on its authenticity. If you’re able to provide paperwork, it’ll go a long way to appeasing concerns.

    Proof of Purchase 

    Do you still have your original proof of purchase on file? This can be especially handy if you bought your ring from a big-name jeweller. 

    Grading Certificate 

    A grading certificate from a certified jeweller lets potential buyers know how your precious stones and metals have been graded. This will put weight behind your words and make buyers more likely to trust you.

    Protect yourself

    Selling your ring online can bring higher rewards, but can also pose a few challenges. Protect yourself from possible pitfalls with these hints.

    Provide High-Quality Photos

    One of the most common reasons for customer dissatisfaction is misaligned expectations. Try to mitigate this problem by taking lots of clear photos, including plenty of close-ups. Include how the ring looks on a finger and a variety of different angles.

    Don’t Exaggerate

    It can be tempting to exaggerate a ring’s advantages when trying to sell it. If you overpromise and underdeliver, you might have someone trying to return the ring after purchase. Honesty is definitely the best policy here.

    Get Proof of Postage

    No matter what the buyer says, don’t ever post a high-value item like an engagement ring without making sure you have proof of postage. This will protect you if the ring is lost in transit. It will also provide proof if the buyer is tempted to claim the ring never arrived.

     

    If you’re looking to sell engagement rings, simply book an appointment online, or give us a call on 0203 116 0069 and speak to one of our friendly, expert members of staff who can help guide you through any type of jewellery purchase. We are highly regarded jewellery professionals who can usually offer more than you would receive at an auction, and offer fully insured postage and part exchange options. We also offer jewellery valuation for insurance purposes, or if you have some vintage jewellery you’re looking to sell, use our selling jewellery page. 

     

    We’ve helped thousands of customers over the years design custom rings (with our design your engagement ring service), choose the perfect present for an anniversary, sell jewellery and choose jewellery for many special occasions, so if there is something you’d like but can’t see online, we’re confident we can make it to your exact needs, just get in touch.

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    Hatton Jewels,
    5 Hatton Place,
    London,
    EC1N 8RU
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    Terms and conditions of sale for Hatton Jewels

    These terms and conditions relate to the use of Hattonjewels.com website and any purchase from Hatton Jewels Ltd, Registration Number: 06241877, and whose Registered Office Address is 57-59 Queens Road, Buckhurst Hill, Essex, IG9 5BU

    Ordering

    All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by Hatton Jewels Ltd. Hatton Jewels may choose not to accept an order for any reason.

    When the item you wish to purchase is not available from stock you will be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.

    Bespoke Items

    Items that are manufactured from our Build Your Own Rings range are not eligible for a full refund however a life time credit note will be issued for the full value of the item. If the item you received was a special order for a non-standard ring size* or if you ordered a Bespoke Item made to order, we regret that it can only be able to return it to us if it is faulty, as it will have been specially made and cannot be resold. *Standard Rings Sizes - Ladies I - O, Gents L - V

    Cancellation & Return

    We are confident you will be delighted with your Hatton Jewels purchase.

    However, you do have the option of returning items to us within 30 days of receipt for a full refund or exchange if you decide that the item is not right for you or the goods are faulty. We regret that we cannot offer refunds or exchanges on goods that have been worn, damaged or have had any alterations by a third party. Returned items can only be accepted if they are:

  • In the same condition they were received
  • With all original paperwork and documents
  • In the original packaging
  • Via the returns procedure detailed below
  • Failure to do so will result in the item being returned to you. Please complete the following procedure should you decide to make a return.
  • Call us on 0203 116 0069 or e-mail info@hattonjewels.com within 30 days from the receipt of your purchase. We will give you a unique authorisation code which you must write on the original invoice which you need to include in the package.

    Address your package to Hatton J Ltd, 5 Hatton Place, London, EC1N 8RU. For security reasons please do not write ‘Jewels’ anywhere on the outside of the package.

    Post the parcel using the Special Delivery service available at the post office. We recommend that you obtain proof of posting. We cannot be held responsible for any items that are lost in transit.

    Once your package has been received by Hatton Jewels Ltd it will be assessed to verify that the item has been returned in the original condition. Once verified a full refund or exchange will then be issued.

    Delivery

    Every effort is made to deliver your purchase as swiftly as possible. You will be sent a confirmation of delivery date at the time your order is confirmed.

    For items that are in stock we aim to deliver to you within 5-7 days. If we cannot deliver within the agreed time we will notify you immediately and with your agreement arrange an alternative date. Items listed under 'Express Delivery' are items which are currently in stock and can be delivered within 5-7 days. Depending on the rate at which the payment clears, we might be able to deliver it to you sooner.

    All items dispatched are fully covered by insurance whilst in transit, and must be signed for on delivery. At this point they become the property of the purchaser and our insurance no longer applies. Please be satisfied that the parcel has in no way been tampered with in transit before accepting delivery.

    Hatton Jewels Ltd shall not be liable for any delay or failure to perform any of its obligations or promises if the delay or failure results from events or circumstances outside its reasonable control.

    Information on our website

    Whilst we make every attempt to ensure that our online catalogue is as accurate as possible errors can occur. Prices are subject to change without notice and will be confirmed upon receipt of your order. We may alter images for presentation purposes. Colour and size may vary slightly due to different monitors.

    If a product is not in stock and we are able to replicate it, this does not apply to antique pieces, Hatton Jewels guarantee the carat weight listed on the product as minimum and guarantee the same quality of gemstone, metal and workmanship for the order placed.

    Lifetime Warranty

    All Hatton Jewels handmade pieces come complete with a lifetime manufacturer’s warranty that covers any manufacturing defects and any necessary repair will be conducted free of charge under the following terms and conditions:

  • The item is identified by our production department as being defective as a result of a manufacturing default.
  • The item has not had any damage as a result of mishandling or Inappropriate impact (eg. knocks, dents or pressure), and has had no alteration, manipulation, repair or care by a service provider apart from ourselves or is the consequence of normal wear and tear.
  • Proof of purchase must be presented.
  • This does not apply on antique pieces or signed jewellery.
  • In order to ensure all stones are secure within your piece we advise having your piece checked by a jeweller at regular intervals.

    If purchased from ourselves even if not covered by guarantee we endeavour to resolve at the lowest price possible

    Repairs and Alterations

    All repairs on jewellery that has not been purchased through Hatton Jewels are completed at the customer’s risk. We will guarantee the specific work we complete for 1 year.

    Complaints

    If you have a complaint or concern please contact:

    Hatton Jewels Ltd

    5 Hatton Place
    London
    EC1N 8RU
    Tel: 0203 116 0069
    e-mail : info@hattonjewels.com