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    Designing a Bespoke Engagement Ring for Your Loved One is Easier Than You Think


    When it comes to expressing your love and commitment, few gestures carry as much weight as presenting a beautifully crafted engagement ring to your beloved. While there are countless options available in jewellery stores, nothing compares to the sentimental value and uniqueness of a bespoke engagement ring. The process of creating a custom-designed ring may seem daunting, but at Hatton Jewels, designing a bespoke engagement ring for your loved one might just be easier than you think.

    Why Hatton Jewels?

    At Hatton Jewels, we understand the importance of personalisation and individuality. We recognise that every love story is unique, and we strive to capture that essence in the design of each bespoke engagement ring. Our team of experienced designers and artisans are passionate about creating one-of-a-kind pieces that reflect your love story and your partner's personality, making the entire process an enjoyable and seamless experience.

    Why Bespoke?

    One of the key benefits of choosing a bespoke engagement ring is the freedom it provides to create a ring that perfectly matches your loved one's taste and style. From the choice of precious metals, such as platinum, white gold, yellow gold, or rose gold, to the selection of gemstones, you have complete control over every aspect of the design. Whether your partner prefers a classic solitaire diamond or desires a vibrant sapphire or emerald as the centrepiece, the possibilities are endless.

    Where Does It Begin?

    Designing a bespoke engagement ring begins with a consultation with one of our knowledgeable experts. During this initial meeting, we take the time to understand your ideas, preferences, and budget. Our team will guide you through the various design options, providing valuable insights and recommendations to help bring your ideas to life. We offer a range of sketches and computer-aided design (CAD) renderings, allowing you to visualise the final piece before it is crafted.

    Once the design is finalised, our skilled artisans meticulously craft the ring, paying attention to every detail. With years of experience and a deep understanding of jewellery craftsmanship, they transform the design into a stunning reality. Using only the finest materials and employing traditional techniques alongside cutting-edge technology, our artisans create a bespoke engagement ring that is not only visually striking but also built to stand the test of time.

    Will I be updated?

    Throughout the entire process, Hatton Jewels ensure clear communication and transparency. We keep you informed at every stage, from design and production to the final delivery of your exquisite bespoke engagement ring. Our team is dedicated to exceeding your expectations and delivering a piece that will be cherished for a lifetime.

    Designing a bespoke engagement ring for your loved one is a truly remarkable experience. It allows you to demonstrate your love and commitment in a way that is profoundly personal and meaningful. With Hatton Jewels as your trusted partner, you can embark on this journey with confidence, knowing that our expertise and passion will guide you every step of the way.

    Visit our website or schedule a consultation at our Hatton Garden showroom to explore the possibilities of creating a bespoke engagement ring. Let us help you turn your vision into a tangible symbol of love that will be treasured forever. Designing a bespoke engagement ring for your loved one is indeed easier than you think, and the result will be a piece of jewellery that captures the essence of your unique love story.

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    Visit Us

    Hatton Jewels,
    5 Hatton Place,
    EC1N 8RU
    Opening Hours
    Monday to Friday 9:30am to 5:30pm
    We are open by appointment only:
    Evening and early morning appointments available upon request.
    Terms and conditions of sale for Hatton Jewels

    These terms and conditions relate to the use of Hattonjewels.com website and any purchase from Hatton Jewels Ltd, Registration Number: 06241877, and whose Registered Office Address is 57-59 Queens Road, Buckhurst Hill, Essex, IG9 5BU


    All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by Hatton Jewels Ltd. Hatton Jewels may choose not to accept an order for any reason.

    When the item you wish to purchase is not available from stock you will be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.

    Bespoke Items

    Items that are manufactured from our Build Your Own Rings range are not eligible for a full refund however a life time credit note will be issued for the full value of the item. If the item you received was a special order for a non-standard ring size* or if you ordered a Bespoke Item made to order, we regret that it can only be able to return it to us if it is faulty, as it will have been specially made and cannot be resold. *Standard Rings Sizes - Ladies I - O, Gents L - V

    Cancellation & Return

    We are confident you will be delighted with your Hatton Jewels purchase.

    However, you do have the option of returning items to us within 30 days of receipt for a full refund or exchange if you decide that the item is not right for you or the goods are faulty. We regret that we cannot offer refunds or exchanges on goods that have been worn, damaged or have had any alterations by a third party. Returned items can only be accepted if they are:

  • In the same condition they were received
  • With all original paperwork and documents
  • In the original packaging
  • Via the returns procedure detailed below
  • Failure to do so will result in the item being returned to you. Please complete the following procedure should you decide to make a return.
  • Call us on 0203 116 0069 or e-mail info@hattonjewels.com within 30 days from the receipt of your purchase. We will give you a unique authorisation code which you must write on the original invoice which you need to include in the package.

    Address your package to Hatton J Ltd, 5 Hatton Place, London, EC1N 8RU. For security reasons please do not write ‘Jewels’ anywhere on the outside of the package.

    Post the parcel using the Special Delivery service available at the post office. We recommend that you obtain proof of posting. We cannot be held responsible for any items that are lost in transit.

    Once your package has been received by Hatton Jewels Ltd it will be assessed to verify that the item has been returned in the original condition. Once verified a full refund or exchange will then be issued.


    Every effort is made to deliver your purchase as swiftly as possible. You will be sent a confirmation of delivery date at the time your order is confirmed.

    For items that are in stock we aim to deliver to you within 5-7 days. If we cannot deliver within the agreed time we will notify you immediately and with your agreement arrange an alternative date. Items listed under 'Express Delivery' are items which are currently in stock and can be delivered within 5-7 days. Depending on the rate at which the payment clears, we might be able to deliver it to you sooner.

    All items dispatched are fully covered by insurance whilst in transit, and must be signed for on delivery. At this point they become the property of the purchaser and our insurance no longer applies. Please be satisfied that the parcel has in no way been tampered with in transit before accepting delivery.

    Hatton Jewels Ltd shall not be liable for any delay or failure to perform any of its obligations or promises if the delay or failure results from events or circumstances outside its reasonable control.

    Information on our website

    Whilst we make every attempt to ensure that our online catalogue is as accurate as possible errors can occur. Prices are subject to change without notice and will be confirmed upon receipt of your order. We may alter images for presentation purposes. Colour and size may vary slightly due to different monitors.

    If a product is not in stock and we are able to replicate it, this does not apply to antique pieces, Hatton Jewels guarantee the carat weight listed on the product as minimum and guarantee the same quality of gemstone, metal and workmanship for the order placed.

    Lifetime Warranty

    All Hatton Jewels handmade pieces come complete with a lifetime manufacturer’s warranty that covers any manufacturing defects and any necessary repair will be conducted free of charge under the following terms and conditions:

  • The item is identified by our production department as being defective as a result of a manufacturing default.
  • The item has not had any damage as a result of mishandling or Inappropriate impact (eg. knocks, dents or pressure), and has had no alteration, manipulation, repair or care by a service provider apart from ourselves or is the consequence of normal wear and tear.
  • Proof of purchase must be presented.
  • This does not apply on antique pieces or signed jewellery.
  • In order to ensure all stones are secure within your piece we advise having your piece checked by a jeweller at regular intervals.

    If purchased from ourselves even if not covered by guarantee we endeavour to resolve at the lowest price possible

    Repairs and Alterations

    All repairs on jewellery that has not been purchased through Hatton Jewels are completed at the customer’s risk. We will guarantee the specific work we complete for 1 year.


    If you have a complaint or concern please contact:

    Hatton Jewels Ltd

    5 Hatton Place
    EC1N 8RU
    Tel: 0203 116 0069
    e-mail : info@hattonjewels.com