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    Our 5 step easy guide to buying the perfect engagement ring!

     Our 5 step easy guide to buying the perfect engagement ring!

    If you are looking to purchase an engagement ring and don’t know where to start, check out our quick and easy guide to confidently finding the perfect ring for your loved one. 


    Big isn’t always best! 

    Now this is something you wont hear said very often, especially when it comes to choosing Diamonds. Yes, size does matter but should not come at the sacrifice of quality in the stone and a Diamond that has good colour, clarity and cut can usually outshine a larger Diamond of lower quality in comparison.


    Is certificate important?

    A Diamond grading report, often referred to as a certificate, is an independent assessment and opinion of the Diamonds grading characteristics. It is not a guarantee that a Diamond is high quality and a Diamond that does not have a grading report does not mean it is a lesser quality of stone. Diamonds of all sizes and qualities can have a report with them, just as Diamonds of all sizes and qualities don’t necessarily have a report. What is most important is the Diamonds appearance when viewed in person. Does it sparkle, does it have fire and appeal when viewed with the naked eye?


    What design of ring should I choose?

    With the vast number of designs and styles of rings on the market it can be hard to choose a shape of Diamond and design of ring that is right for you. As everyone has there own individual styles and tastes this can become a tricky decision to make, especially if your partner has not already been dropping those all important hints and sending pictures of pieces they frequently see. Our advice would be to take some mental notes of the sorts of pieces they wear, do they like white, rose or yellow gold? Do they go for styles with multiple sparkly stones or more classic traditional designs? Have they commented on a friends ring or recently publicised celebrity engagement? All these help in being able to steer you towards a style of ring and shape of Diamond that would suit your partner as much as they suit you.


    How much should I spend on the ring?

    The ring you chose should not only be tailored to your partners style and taste but should really represent the lifestyle and comfort of the person wearing it. The beauty of being able to design and bespoke make any style of ring also means that a ring can be tailored to suit any budget too, so choose a budget you are most comfortable spending and your partner will be most comfortable wearing.


    Where should you go to buy your ring?

    Well this is the easiest one of all, you should come to us!

    But in all seriousness, you should seek out a company that is knowledgeable in the pieces they create and sell. A big shiny high street shop does not guarantee you will be getting the best quality pieces available or at all the best value for money. Research a company easily by checking out there online independent reviews and take a look at their social media or website to view examples of previous pieces they have created themselves.

    Your jeweller should be able to knowledgably talk you through the Diamonds or coloured Gemstones you chose and also the design process and making of the ring. Don’t be afraid to ask questions about anything you are unsure of so that you feel comfortable and confident that you are choosing the right ring for you. Sales gimmicks like instant discounts, service packages and insurance offers are something you will pay for in the price of your ring and the over heads of that company has to account for, so don’t be lead with what you are told you are ‘getting off’ the price or add-on’s ‘at no extra cost’. The ring is the most important part of this purchase so keep focused on what will be the piece you are creating to enjoy and cherish together as a couple.

    If you’re interested in seeing any of our beautiful engagement rings or a consolation with one of our highly skilled and experienced team, simply book an appointment online, or give us a call on 0203 116 0069 and speak to one of our friendly, expert members of staff who can help guide you through any type of jewellery purchase. We also offer jewellery valuation for insurance purposes, or if you have some vintage jewellery you’re looking to sell, use our sell my jewellery page. 


    We’ve helped thousands of customers over the years design custom rings (with our design your engagement ring service), choose the perfect present for an anniversary, sell jewellery and choose jewellery for many special occasions, so if there is something you’d like but can’t see online, we’re confident we can make it to your exact needs, just get in touch.

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    Visit Us

    Hatton Jewels,
    5 Hatton Place,
    EC1N 8RU
    Opening Hours
    Monday to Friday 9:30am to 5:30pm
    We are open by appointment only:
    Evening and early morning appointments available upon request.
    Terms and conditions of sale for Hatton Jewels

    These terms and conditions relate to the use of Hattonjewels.com website and any purchase from Hatton Jewels Ltd, Registration Number: 06241877, and whose Registered Office Address is 57-59 Queens Road, Buckhurst Hill, Essex, IG9 5BU


    All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by Hatton Jewels Ltd. Hatton Jewels may choose not to accept an order for any reason.

    When the item you wish to purchase is not available from stock you will be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.

    Bespoke Items

    Items that are manufactured from our Build Your Own Rings range are not eligible for a full refund however a life time credit note will be issued for the full value of the item. If the item you received was a special order for a non-standard ring size* or if you ordered a Bespoke Item made to order, we regret that it can only be able to return it to us if it is faulty, as it will have been specially made and cannot be resold. *Standard Rings Sizes - Ladies I - O, Gents L - V

    Cancellation & Return

    We are confident you will be delighted with your Hatton Jewels purchase.

    However, you do have the option of returning items to us within 30 days of receipt for a full refund or exchange if you decide that the item is not right for you or the goods are faulty. We regret that we cannot offer refunds or exchanges on goods that have been worn, damaged or have had any alterations by a third party. Returned items can only be accepted if they are:

  • In the same condition they were received
  • With all original paperwork and documents
  • In the original packaging
  • Via the returns procedure detailed below
  • Failure to do so will result in the item being returned to you. Please complete the following procedure should you decide to make a return.
  • Call us on 0203 116 0069 or e-mail info@hattonjewels.com within 30 days from the receipt of your purchase. We will give you a unique authorisation code which you must write on the original invoice which you need to include in the package.

    Address your package to Hatton J Ltd, 5 Hatton Place, London, EC1N 8RU. For security reasons please do not write ‘Jewels’ anywhere on the outside of the package.

    Post the parcel using the Special Delivery service available at the post office. We recommend that you obtain proof of posting. We cannot be held responsible for any items that are lost in transit.

    Once your package has been received by Hatton Jewels Ltd it will be assessed to verify that the item has been returned in the original condition. Once verified a full refund or exchange will then be issued.


    Every effort is made to deliver your purchase as swiftly as possible. You will be sent a confirmation of delivery date at the time your order is confirmed.

    For items that are in stock we aim to deliver to you within 5-7 days. If we cannot deliver within the agreed time we will notify you immediately and with your agreement arrange an alternative date. Items listed under 'Express Delivery' are items which are currently in stock and can be delivered within 5-7 days. Depending on the rate at which the payment clears, we might be able to deliver it to you sooner.

    All items dispatched are fully covered by insurance whilst in transit, and must be signed for on delivery. At this point they become the property of the purchaser and our insurance no longer applies. Please be satisfied that the parcel has in no way been tampered with in transit before accepting delivery.

    Hatton Jewels Ltd shall not be liable for any delay or failure to perform any of its obligations or promises if the delay or failure results from events or circumstances outside its reasonable control.

    Information on our website

    Whilst we make every attempt to ensure that our online catalogue is as accurate as possible errors can occur. Prices are subject to change without notice and will be confirmed upon receipt of your order. We may alter images for presentation purposes. Colour and size may vary slightly due to different monitors.

    If a product is not in stock and we are able to replicate it, this does not apply to antique pieces, Hatton Jewels guarantee the carat weight listed on the product as minimum and guarantee the same quality of gemstone, metal and workmanship for the order placed.

    Lifetime Warranty

    All Hatton Jewels handmade pieces come complete with a lifetime manufacturer’s warranty that covers any manufacturing defects and any necessary repair will be conducted free of charge under the following terms and conditions:

  • The item is identified by our production department as being defective as a result of a manufacturing default.
  • The item has not had any damage as a result of mishandling or Inappropriate impact (eg. knocks, dents or pressure), and has had no alteration, manipulation, repair or care by a service provider apart from ourselves or is the consequence of normal wear and tear.
  • Proof of purchase must be presented.
  • This does not apply on antique pieces or signed jewellery.
  • In order to ensure all stones are secure within your piece we advise having your piece checked by a jeweller at regular intervals.

    If purchased from ourselves even if not covered by guarantee we endeavour to resolve at the lowest price possible

    Repairs and Alterations

    All repairs on jewellery that has not been purchased through Hatton Jewels are completed at the customer’s risk. We will guarantee the specific work we complete for 1 year.


    If you have a complaint or concern please contact:

    Hatton Jewels Ltd

    5 Hatton Place
    EC1N 8RU
    Tel: 0203 116 0069
    e-mail : info@hattonjewels.com