"I am delighted with the presentation and paperwork and over the moon with the ring itself, both members of staff that I spoke with were polite and helpful.
"I just wanted to thank you for the work you did in resetting my engagement ring. I am delighted with the result - it is beautifully made and it looks stunning.Thank you everyone was really helpful in advising us on the new design of my ring and keeping us up to date on the progress.
It is the fourth ring we have bought from you and we are really pleased with each of them.
"Many thanks for your help in selecting a diamond pendant, which I received last Wednesday.
Your site and service was great and helpfulness of the staff.
I would return to you for any future purchase of jewellery"
Hi Hatton Jewels,
Absolutely first class and beautiful brooch. Open and highly informative site beautifully presented.
Terence Brady 01/01/14
Hi Hatton Jewels,
I have been very happy with the service from Hatton Jewels - both online
and in person.
Tom Halpenny 01/01/14
Hi Hatton Jewels,
We would like to say a huge thank you for helping to make a beautiful engagement ring. Guy and I are very pleased with the results and apprecaite your hard work in sourcing such a magnificent stone. It really is breathtaking and we look forward to dealing with you again when buying our wedding bands.
Guy Penwill & Janique Henderson 01/01/14
Dear Hatton Jewels,
One word for the ring. Perfect. Thank you for your wonderful customer service I am much more comfortable with the band for durability, I don’t believe it distracts from the elegance. As for the stone…..I need sunglasses!
See you soon for the wedding bands.
Janique Henderson 10/12/13
To all at Hatton Jewels,
I would just like to say a big thank you to you for my gorgeous eternity ring.
I absolutely love it.
My husband and I are very pleased.
Rebecca Goodhew 16/11/2013
Dear the Hatton Jewels Team
The Ruby and Diamond Eternity ring has just arrived and it is lovely and fits perfectly. Can't thank you enough for all your help. Have already recommended you to friends and hopefully I'll be back - but if for a ring then I'll get it measured properly first next time!
Your service and thoughtfulness throughout have been second to none and your response when I realised I had measured the ring size wrongly was just brilliant. Can not recommend you enough - thank you again.
Thanks you have brightened up a very dull and wet day in Leeds.
Matthew (Holt) 20/09/2013
Hello everyone at Hatton
Just a small note to say a big thank you for the recent valuation, I am more than pleased with your excellent advice and excellent service.
Once again, many thanks and I would recommend you to anyone.
Kindest regards Kathryn Clinton 18/09/2013
Thank you Hatton Jewels for your amazing service! The rings were perfect and designed exactly how I wanted them. The advisors were extremely attentive and I felt confident and happy with everything.
Best Wishes Rami Kaur 04/09/2013
Dear Hatton Jewels,
Thank you Hatton Jewels for your amazing service! The rings were perfect and designed exactly how I wanted them. The advisors were extremely attentive and I felt confident
Rami Kaur on 30/07/2013
Thank you very much for handling my appointment with you on Monday so sensitively and efficiently. Selling my deceased mothers personal jewellery was always going to be rather sad so I appreciated your professionalism and advice.
I will have no hesitation in recommending Hatton Jewels to friends and acquaintances in future and If you would like to use me as a reference that will be fine too.
Yours sincerely John Castle 20/02/2013
Thank you so much for the rapid resizing and delivery of my wife's Eternity ring, she absolutely loves it. The whole process of viewing, purchase, adjustment and delivery was so easy and seamless, it was a pleasure to deal with you. Thank you, Michael Paterson 19/02/2013
Thanks for the piece of mind, I have to say your call on the pair was really good, as the flare and brilliance is almost hypnotising.
Thanks again, Anonymous 01/02/2013
Hi ,must say excellent service & delivery arrived first thing this morning.The bracelet is just what I wanted & is as lovely as I`d hoped,I`m sure my wife will be as pleased & delighted as I am, its a gift for our 40th wedding anniversary.Thanks for your help its appreciated. 01/02/2013
Thanks again, Michael Barbor 01/02/2013
This is a long overdue thank you for my beautiful engagement ring! It fits perfectly and I have received so many compliments, I admire it every day and still can't believe it's mine! Thank you for your advice and for sharing your knowledge with me. I'm sorry that we rushed you before Christmas and thank you so much for getting it ready in time!With kind regards, Kate (and Jonathan) Hemingway 11/01/2013
Just an e-mail to say thank you very much for your excellent service. The ring looks fantastic and I'm sure it will be loved. Have a great Christmas and very kind regards, Dev Kumar 17/12/2012
Just wanted to say thanks for such good service ! I also have a Christmas party tonight therefore will be dazzling everyone !!
Best wishes, Stephanie Twaddle 05/12/2012
I came with my friend a couple of weeks back to see the Tiffanys ring. He proposed on Friday. Just wanted to say thank you for your help. The ring is just as nice and sparkly as I remember :). Many thanks again, Gladys Yam 14/08/2012
I just wanted to thank you for making choosing our engagement ring so easy! We were visiting London and managed to get the perfect ring and resized before we had to leave for Australia. Everyone loves the ring and its design, and we couldn't be happier! Thanks again. -Joni Scanlon and Joseph Wanless 09/08/2012
Yes received it and love it thanks!- Amy Robinson 12/07/2012
I received the ring this morning. It is absolutely lovely and I am completely and utterly besotted with it. Thank you again for all your help. Warm regards, Angeline Foo 19/06/2012
The package arrived this morning and all intact. The earrings are fantastic, really pleased with them. The ring fits perfectly and both look stunning......thank you for cleaning and polishing them for me. The certificates for the earrings were enclosed with the invoice for both the ring and earrings, thank you again and chat soon. Lesley Smyth 19/06/2012
Just a quick note to say thank you for your expert help in sorting out our rings for us. Yes the ring you exchanged for a larger size, does fit Gordon! Great service, many thanks. Melanie Wood 07/06/2012
I am writing in regard to the recent purchase made of a Traditional Court Wedding Band and would like to say we are both very happy with the service and product from your company. We found the website very good although we didn't make an appointment which was an oversight on our part. Many thanks to your staff who went out of their way to accommodate us even though we hadn't made the appointment and was very much appreciated by us. Upon collection of the ring again polite, courteous and beautifully presented. I would not hesitate to recommend Hatton Jewels to anyone. Kind Regards David & Gillian Barker 24/05/2012
The ring arrived as agreed on Friday; thanks for actioning everything so promptly. The ring is lovely and I am very pleased with it. Thanks again.HMG Howard Gibbons 19/05/2012
Just a quick note to thank you for the excellent service and beautiful rings. Sarah was really great to deal with and I will be in touch soon to make another purchase. Gordon Wilson 15/05/2012
Thank you so much, I have just received my ring back, with the letter that you had done for me. I really would like to thank you in person, for you that had been dealing with myself. The company has done a great job,and i will hand out your cards so you can get more business from coventry. Thank you again Sarah, Debbie Hart 19/05/2012
Just to let you know my ring has arrived and it is perfect! Thanks very much! Regards Jo Chapman 17/04/2012
My yellow sapphire eternity ring arrived yesterday. I'm so delighted, it's perfect and sets all my other rings off beautifully. Thank you so very much. Bronwen Griffiths-Barrasso 30/03/2012
Thank you for my lovely earings! They are v stylish and am sure I will enjoy wearing them v much. The service was v good and prompt as was the delivery.
best wishes Paula Hensler 19/01/2012
We received the earrings today. They are beautiful. My wife loves them. Our daughter is getting married in March and I think she might be wearing them as "something borrowed". Thank you for organizing the delivery. Best wishes Ken Knight 18/01/2012
I just wanted to say a big thank you for the beautiful black diamond engagement ring that you guys made for me. It is obvious that the ring has been made by some very skilled craftsmen and exceeded all my expectations, but also not forgetting the excellent service I was given by everyone at Hatton Jewels who went out of their way to ensure i was more than happy with the end result. So thanks again and I will no doubt be in touch for the wedding bands some time soon...! Fuat Mehmet 03/01/2012
Would just like to say that i was very happy with my recent purchase of sienna eternity ring, and also, the quick delivery. Thankyou. Ann Connor 30/12/2011
I just wanted to thank you for the ring (the black diamond eternity ring) - I received it today - and I'm really pleased with it, Thanks for all your help. Charlotte 13/09/2011
Stunning Sapphire and Diamond Eternity ring. It is a solid and wonderfully crafted ring and a great legacy to pass onto our soon to arrive daughter. Our queries were answered promptly and we were kept up to date with the process from start to end. I have the happiest wife ever. Thank you so much. Ibrahim El Mahdy 19/07/2011
Many thanks for the black diamond ring received today - we are very pleased with it! You ask for feedback on your site and service : Site - very clean and easy to use. Quick page load with almost no lag. Simple and clear navigation. Whoever built it obviously knows what they're doing - it's a very functional site that 'does what it says on the tin'. Service - friendly, efficient, helpful... Kind regards, Mike Neumann 12/07/2011
The ring arrived safely... Thank you very much for the great service. Charles Grimsdale 28/06/2011
Just like to say I have received my wedding band today and It is absolutely perfect! I am glad I came across Hatton Jewels and I will definetly recommend it to my friends! Once again THANK YOU! Regards, Shufna Begum 29/06/2011
Hi I received the eternity ring, thank you very much, Scott Lamont 26/06/2011
Just want to say thank you for returning the three eternity rings which are much better now they are larger in size. I have been very pleased with the service I have received from your Company over the past months and would be happy to recommend you . Thanks again. Gill Rayment 28/05/2011
I just received my ring which arrived safely to my desk. It's beautiful, fits perfectly and looks great with my engagement ring! Thank you for your advise when ordering and such a swift and trouble free delivery. I shall certainly be using Hatton Jewels again. All the best, Katie Scruton 09/05/2011
I've just received my eternity ring this morning, thank you. Once again it is lovely and the stones are really dark blue which is great. I am so pleased with the service you have provided so far and am really looking forward to receiving the Asscher Cut ring. Please could you also thank the team in the workshop on my behalf. Amanda Shearsby 07/05/2011
Received the ring, its a big hit, well done for getting it here on time, possibly one of the "trickier" deliveries. Thanks again for all the help and the ease of organising and I look for ward to dealing with you again. Best Regards, William Dunn 12/04/2011
Thank you for the fast delivery and the beautiful diamond ring which exceeded expectations. reasonable pricing,quick delivery and lovely jewellery, it doesnt get much better than that! Daniel Key 17/03/2011
Got the ring here safely. Looks lovely, many thanks for dealing with the order so promptly. Tim Copsey 17/03/2011
Sarah Just to let you know that my eternity and wedding ring have just been delivered and I am absolutely delighted with them as they are both better than I imagined. Thank you for everything, especially the excellent and friendly service. Amanda Shearsby 03/03/2011
Thank you so much for the ring it is all I ever dreamt it would be. It is a stunning bespoke piece that I will treasure for ever just what I wanted and fits exactly where I wanted it to go (between my wedding and engagement rings). I would like to congratulate you and your company for a service way above any other service I have encountered. From beginning to end a perfect service and will recommend to anybody. Kind regards, Linda Longley (Mrs) 15/02/2011
Dear Sarah, thank you. Love the studs. Best wishes, Paula Hensler 04/02/2011
Thank you for your advice and help in purchasing an eternity ring for my mum. She is over the the moon with it, and happily shows it off in Hong Kong. I was so happy with the customer service, I could not help myself to buy another 2 more eternity rings for my sisters for xmas. The design and quality of the diamonds and sapphires are beyond my wildest dreams. They just compliment each other like bread and butter. ha ha. Thanks again for all your help and support and look forward to recommending all my contacts to you. I wish you and your company a happy xmas and new year. P.S. if anybody is unsure about these jewellers, please contact me directly on my email, firstname.lastname@example.org, i will answer any queries you have and put your mind at rest. Mr. Y.Lee. 18/12/2010
I received the order yesterday afternoon. Many thanks, it looks great. Thank you for all your help and excellent communication throughout the sales process. Best Regards, Russell Gould 11/12/2010
Many thanks for your excellent help in helping me buy the perfect ring for my wife. She is absolutely delighted with it and it fits perfectly. We first discovered you on the internet and were very impressed with your website and even more impressed with the service we received at your premises in London. Thank you again, we would have no hesitation in recommending you to our friends. Bill 10/09/2010
I received my ring on Friday in time for the bank holiday - thank you. I am absolutely delighted with it. The colour and cut of the sappphires and the setting is really lovely and the fit is perfect. It's just what I wanted and I could not be more pleased. I would not hesitate in recommending your company to others as your attention to detail and customer services are exemplary. Once again, thank you very much. Best Regards, Angela Barham 10/09/2010
I found Hatton Jewels on the internet and their designs and prices appeared favourable compared with other jewellers. We then spent quite some time checking out the many Hatton Garden jewellers in person before visiting Hatton Jewels. The advice given to us by Sarah was informative, but not pushy, and included after a tasteful and stylish eternity ring, I would not hesitate to recommend Hatton Jewels.details on the precise type of diamonds used and why. The ring was made to our exact specifications and was ready within the week. Charles Barder 14/06/2010
I just wanted to let you know that my ring arrived safely this morning. It is absolutely beautiful and fits perfectly. Thank you very much! Kind regards, Vanessa 10/06/2010
Dear all at Hatton Jewels, I've been meaning to buy my wife an eternity ring ever since our last (of 4 children) was born in 2003. As you can see it has taken me a long time (almost an eternity) but I finally got round to it. My wife was quite particular about the ring she wanted, down to colour, size and setting and so I did quite a lot of research. I stumbled across your website which I found very informative and easy to use. I then e-mailed and spoke with Sarah who was very helpful, knowledgeable and friendly and found the exact ring. Unfortunately, you didn't have the right size in stock and I wanted to give the ring to my wife as a surprise when we were in Rome. I explained this to Sarah who was very accommodating and said that I should take the smaller one and then have it resized or remade if it was too small. The ring went down very well but was too small. This caused no problem for you, however, and within 2 weeks you had made a new, slightly larger ring which I collected from your office today. All in all I was very pleased with the service and the ring and you definitely exceeded my expectations. I would have no hesitation in recommending you to my family, friends and colleagues. Of particular note is the quality of your web site, your friendly staff and the fact you have an office where you can talk face to face and look at the rings before you buy. Thanks again. Kind Regards, James 19/05/2009
Thank you for the lovely white gold pink sapphire and diamond ring sent to me recently. Although the pink stones were darker than anticipated the ring is lovely. Your service is extremely good and no doubt I will be purchasing from you again sometime. Thank you, Gill Rayment 10/03/2010
Thank you Hatton Jewels for a straightforward purchase of my wonderful loose diamond, I will buy again from you! Regards, Maria Clarke 29/02/2010
I would like to offer only positive feedback regarding my wife's eternity ring, Natasha is very happy with the ring, it looks great and our children are also very impressed and pleased with the design, thank you. Regards, Grant Clifford 02/02/2010
The antique pearl eternity ring has arrived safely and is beautiful and exactly as described. My wife is v pleased . Your service was excellent. I would have no hesitation at all in purchasing from you again or recommending you to others. Best wishes, PH 30/01/2010
This is the second time we have brought from Hatton Jewels and the quality of the diamonds and the earrings are superb. We are very pleased with them and the excellent and friendly service recieved from the team. We would not have a problem recommending them to anyone. Kind regards Lesley Smyth 10/12/2009
I can not express my thanks enough for the help and manner my requests were handled from the design though to the of collection the ring. The ring was so much better then expected and words can not describe the smile it brought to me fiancées face. Thank you so much for all your help and beautiful design. Ill be back for the wedding bands! Merry Christmas, Regards, Kevin Neill 10/12/2009
I received my ring today , it is beautiful . My wife will love it . Thanks ever so much for your excellent service and speedy turn around . Thanks again to you and your team. Rob Greenwood 05/12/2009
I just wanted to thank Hatton Jewels for all the help over the last couple of months, in designing an eternity ring for my wife. It arrived yesterday and my wife absolutely loved it - especially the fact that it had been created from scratch rather than bought "off the shelf". Sarah was brilliant throughout and my wife would not have ended up with such a stunning ring. If anyone I know ever needs any jewellery etc I will definitely recommend Hatton Jewels. Once again, many thanks. Ian Shattock 13/11/2009 Received the ring and absolutely delighted with it. Thank you for helping out, Regards. Andy Charlick 08/11/2009
Fantastic, friendly and knowledgable service. Excellent quality, what more could you want. I purchased a Half Eternity Platinum, 0.75 ct princess/baguette cut diamond ring. I am so pleased with it and would recommend Hatton Jewels to anyone. Mrs Lesley Smyth 07/10/2009
Just a note to say thanks – my Wife burst into tears so I take it that she loved the ring! Many thanks for having stock and being so accommodating. Shane Warden 28/09/2009
My wife is extremely pleased with my purchase! I am especially impressed with the way you handled my order and the additional help you gave to ensure its delivery on the promised date. It turned out to be a great present for my wife on our 50th Wedding Anniversary and I am grateful to yourself and your company for such a quality product. Bill Davidson 05/08/2009
Ring arrived just now. It looks wonderful. Thanks for being a great help an thank anyone else invovled on my behalf. Excellent service. Andy Williams 23/07/2009
Thanks for all of your help on Friday - Jodie loves the ring! John Shatwell 26/05/2009
Thank you very much for the great service. Really happy the ring is being delivered on my wife's birthday. Thanks again for your help. Graeme Clarke 20/05/2009
The eternity ring arrived here safely yesterday. My wife is very pleased with it. Thank you again for your help. Mr V Grimley 24/04/2009
I've just got the ring! It's great! Thank you. I'm sure she will like it, I just hope it fits now! Thanks so much for getting made so quickly. Best regards Al Bullock 26/03/2009
The ring has just arrived and is GORGEOUS! Thank you so, so much for all your help and the beautiful ring!! Take care and thanks again! Vikki Walker 20/02/2009
You are great thank you so much for your help. Just looking at your website to see what else I can buy!!! Dave Naylor 26/01/2009
Just to let you know she absolutely loves it and it fits perfectly, So thank you! Darren Mace 03/01/2009
The site is excellent, good clean design, aesthetically pleasing, functional and informative - I rate it very highly. I was also impressed with the staff, they did indeed exceed my expectations. Pleasant, helpful, very accommodating and knowledgeable about the products and my situation (see Gemma). Many Thanks, Rob Thompson 23/10/2008
The service that you have provided has been excellent and I would have no hesitation in purchasing from you again. Thank you! Claire Hawker 17/02/2008