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Our Promise to You

  • Savings on High Street Prices
  • Stunning Presentation Gift Box
  • 30 Day Refund Policy
  • Full Insurance Valuation
  • Complimentary Ring Sizing
  • Lifetime Manufacturers Guarantee
  • Money Back Guarantee


Please see a selection of customer feedback we have received about our quality and personal service below.

"Just wanted to take the opportunity to say thank you for an absolutely beautiful ring. 
My fiancée absolutely loved it!"

Guleed 11/10/2017

"Wedding anniversary a great success – my wife loved the refreshed ring you made, so my thanks to you for arranging this – a great result, and considerable relief for me!"

Jon 04/10/2017

"From start to finish the experience with Hatton Jewels was brilliant. They helped me design the setting and choose the diamond for a beautiful engagement ring! After care was great also. Would highly recommend"

Josh D 1/10/2017

"The whole process of purchasing an engagement ring was enjoyable.Rachel was extremely helpful and made the whole experience an absolute delight. We will definitely come back for our wedding rings."

Hugh H 17/09/2017

"Quality, bespoke jewellers, brilliant service from start to finish."

Ben N 11/09/2017

"We made a booking for our wedding bands based on google reviews, and was totally sold after being helped by Rachel. She was very patient in explaining about different metals, ring sizes, then made ordering very easy for us. Hatton Jewels has the best customer service among a couple of the stores we went to...  The bands were delivered very fast and we both love them!"


"Excellent Valuation Service. Brilliant customer service. Very informative, friendly, helpful and attentive. Delighted with my valuation."


"Best customer experience I've had. Perfect - caring, attentive, substantially lower prices than all the competition. Love 'em."

Tom M 15/03/2017

"I was very nervous about selling an item of jewellery, but Sophie at Hatton Jewels put any concerns I had at ease. I only communicate with her via email, but her knowledge and expertise made me feel like I was dealing with the right people. Thank you for making this transaction stress free for me."


"Excellent service from start to finish. Very happy. Went to a few places but this was by far and large the best one."

Krishan C 22/03/2017

"From the moment I approached Hatton Jewels, via their chat friendly website, I was given a 5 star service. I made an appointment to see Sophie. At every stage of the purchase I considered her to be a trusted advisor. The whole process of purchasing an engagement ring was enjoyable. I am returning to buy our wedding rings and would only consider Hatton Jewels going forward."


"My ring arrived a few minutes ago, and it is absolutely beautiful! My thanks to all of you for the excellent work and customer service!"

Janet L 22/11/2016

"I just wanted to write an email thanking you for my lovely ring.

It arrived yesterday and is perfect. Thank you for all of your help and for doing such a great job!"

Stephanie 16/11/2016

"I just want to say a massive thank you - the ring is beautiful and I think your judgement on the flatter curve vs. the d shape was definitely the right one. Also, you were right about the spec of the diamond (of course you were going to be!). The diamond seems materially bigger than I remember and it must be because it raised that little bit higher - it really is a beautifully simple ring. I am super excited to wear the full set come September."

Dana Braganza 27/07/2016

"Just to let you know that the ring arrived safely this morning. It's perfect! Thanks for all your help :-)"

Marie Stansfield 19/07/2016

"Thank you very much for your help with designing the engagement ring, it came out exactly as I had pictured it in my head.
The proposal went perfectly and Vicki absolutely loved the ring.
I know she has emailed separately to say thank you but I thought I would extend my thanks to you for being so helpful throughout the entire process. ."

Ben Robinson 06/05/2016

"My (now) fiance has passed on your details. He proposed to me last weekend with the most exquisite ring. I'd like to thank you for your role in creating something with Ben that I absolutely adore - it is far beyond anything I could have hoped for. The quality and delicacy of the ring is outstanding.
We very much look forward to coming to discuss our wedding rings with you when the time comes! ."

Victoria Simpson 06/05/2016

"Excellent customer service, fine quality product"

Sophia 04/04/2016

"HJ made the whole experience of choosing my engagement ring very pleasurable. We are going back for our wedding rings."

Charlotte Halliday 20/03/2016

"Great product. Great service. I would highly recommend Hatton Jewels"

Hollie Patterson 07/03/2016

"I contacted Hatton Jewels on Monday about a diamond ring I had inherited from my late grandmother. They gave me a call the same day for me to arrange an appointment with the buyer and I popped in yesterday and the gave me the best offer I had received, higher than the auction estimates Not only that but I had the money in my bank account the same day I would highly recommend this company"

Mrs Smith 04/03/2016

" It's lovely and I'm really pleased with it. Please can you thank everyone involved in the process for me as it turned out exactly as I wanted, which seems a rare thing these days...I can't say thank you enough for your help and hassle free process.."

Amanda Shearsby 03/03/2016

"Struggling to find a high street retailer to make the setting I was after for my pear shape diamond, I contacted Hatton Jewels. From start to finish the process was hassle free and Sophie e-mailed me a photo of a similar setting they had made for another customer when I described what I was looking for. My ring arrived yesterday and it's lovely. A big thank you to Hatton Jewels."

Amanda Shearsby 03/03/2016

" I bought a Sapphire & Diamond Ring, link below: I just wanted to say how happy I am with my it. The ring was made especially for me to the specifications on the website and actually the sapphire & diamonds were bigger than promised for the same price. It is beautiful & Hatton Jewels were fantastic to deal with."

Louise Burns 28/02/2016

"Everything went smoothly, with an acknowledgment call before the item was dispatched. The diamond necklace was completely to our expectation and we will certainly buy again from Hatton Jewels."

Mark Edwards 25/02/2016

" Perfect fit, colour and exactly what I was looking for! thanks again!."

Duncan Coutts 21/02/2016

"We chose our engagement ring here. Excellent one to one customer service from Sophie, we had several appointments to make sure it was the right one and were shown a good range. Also really helpful showing us a range of wedding bands."

Chloe Trench 06/02/2016

"Sophie in your customer care team has been an amazing help and she is a credit to your company. thank you."

Dale 04/02/2016

"We had a lovely time at Hatton Jewels. Having visited all the jewellers in Hatton Garden and not found a ring we liked. We had not made an appointment but Sophie invited us in and we were able to choose with her advice an eternity ring to sit well with my engagement ring. It was then made for us and delivered very efficiently to my husband. Thank you for a wonderful experience."

Emma Green 17/01/2016

"I bought the engagement ring for my fiance in Hatton Jewels, and we received excellent costumer service by Sophie. She helped us with the design, and we are very happy with the result. Would recommend it."

Carolina Reyes 09/12/2015

"Came across Hatton Jewels when searching for a reputable company to repair my ring which was of significant sentimental value to me. Sarah has worked with me over the last 8 months, being incredibly patient while I made my decision. Not only did she see me early when I arrived to my appointment, she was very professional and helpful. My ring was sent back within a week, and is absolutely perfect"

Caitlin Fallows 25/11/2015

"I bought a beautiful diamond necklace for my wife's 60th birthday . The service I received from Sarah was brilliant Even though my bank was terrible and took 2 hours () to authorise the payment Sarah was a joy throughout working so hard to sort the problems in her cheerful , patient and professional manner . I couldn't have asked for better service (or price )"

Richard Herring 09/11/2015

"Outstanding in every way. From the moment we contacted Hatton Jewels regarding an engagement ring to collecting the finished ring. Sarah earns the highest praise for her patience, friendliness and expertise in helping us choose a diamond and her efficiency in ensuring the ring was ready before we flew out from UK. Fiancée continues to delighted with her ring. Thank you so much Hatton Jewels."

Simon Chan 24/09/2015

"Our daughter wanted sapphire and diamond jewellery for her 30th birthday. She identified Hatton Jewels as a preferred style via an internet search and I made contact via telephone. We visited the office to choose sapphires within our budget and are pleased with the resultant purchases. Sinan dealt with us throughout and was particularly helpful and charming. I would recommend Hatton Jewels."

Helen Webb 22/09/2015

"Needed a valuation for an engagement ring. A very professional service was given including being offered all the relevant information which helped make the experience easy."

Veeresh 06/09/2015

"The build-your-own engagement ring which I purchased from Hatton Jewels was absolutely perfect, my fiancee is delighted with it. Very efficient service, including when we sent it back to be re sized. Couldn't have asked for anything better, will definitely be returning for some wedding bands in the near future."

Toby Wright 25/08/2015

"Thank you very much for your courteous, prompt and efficient service."

Samantha Smith 8/05/2015

"Sophie, just to say a huge thanks. It worked a treat and fitted well."

Howard Brown 22/04/2015

"I had been looking at rings for weeks, was really starting to stress about it. I contacted Sarah at Hatton Jewels, told her what I wanted, what style and my budget.
Diamonds were explained to me, the numbers and letters started to make sense and we found the perfect diamond. Sarah then offered an alternative setting for the stone, which given her experience I had a look. It looked perfect.
My fiancée was very very happy with her sparkly ring and I am very very happy wth Hatton Jewels. Thank you so much for turning a ball ache into a pleasurable experience."

Craig Foster 04/03/2015

"I just wanted you to know that my engagement ring arrived safe & sound yesterday evening & I love it! It fits perfectly & I'm sure we will call back to you at some stage to purchase our wedding bands. Thank you so much for all your help!"

A O'Mahoney 03/03/2015

"I want to thank you and all at Hatton Jewels for the sapphire and diamond ring that you made for me. The ring is exactly what I was looking for, despite the fact that you only had a rather vague brief to work with. And I particularly appreciate the care that you took to source exactly the right sapphire - it's a beautiful cut and colour.
Thanks Again!"

Ann Baker 06/02/2015

"I wanted to confirm that I received delivery of my gorgeous eternity ring! I am absolutely delighted with the ring, and would certainly be recommending you to family and friends. "
Best wishes and thank you for your excellent service!

Roberta Porter 30/01/2015

"Thank you once again for helping us find our engagement and wedding rings. They really are quite stunning."

N.Landrigan 15/01/2015

"I just wanted to send you a quick note to say I absolutely LOVE the ring Hatton Jewels has made! And to also thank you personally for all your help and patience, very much appreciated."

S.Harvie 05/11/2014

"I am thrilled with my ring, it's exactly how I imagined it, utterly gorgeous. I can't thank you enough, especially for getting it here a day early!

Thanks again, it's been a pleasure."

J.Patel 22/08/2014

"Now that the anniversary passed yesterday & my wife now has the ring I thought I'd let you know how much she loves it.

When I first received the ring & checked to see if everything was OK, immediately I was impressed with the lovely looking box for the ring. On viewing the ring I admired the deep colour of the rose gold & the vibrancy of the rubies & I was positive that I had made the right choice for Anne's anniversary present. When I gave Anne the ring, as well as the surprise I could see the "wow" element in her eyes. She was absolutely thrilled with it & even though she has many pieces of lovely looking jewellery she just loves this ring & has been showing it off to all the family & her friends since yesterday. She feels it is just exquisite & that the rose gold complements the rubies so well & she thinks the rose gold works much better than yellow gold for this ring. Also it fits perfectly.

So Anne is more than happy, I'm happy that she is happy & that the ring has become the perfect present for the occasion. I would also like to thank you all for the great service - from my initial telephone enquiry you were so helpful & the delivery was very speedy. If I need any other pieces in the future I know exactly where to come.

Many thanks again & my best wishes to you all"

H.Anderson 30/06/2014

"I have put this testimonial on the Facebook page but feel free to put this on your website as well, Thank you so much for all your help especially Sarah who helped me through designing the ring and my appointments:

I wanted something really special but with a specific type of Jewel for an engagement ring. Hatton Jewels were brilliant not only did they help me to design a custom ring which was exactly what I wanted but they also gave a number of options with the possible sapphires that could be used.

I now have one very happy fiance and would definitely recommend Hatton Jewels."

M.Critchlow 27/05/2014

"I just wanted to follow up on my purchase of an engagement ring earlier this year to say thank you. I found the website really helped me narrow down the style I wanted, and when I came in for an appointment you presented a beautiful selection from which I could choose the most perfect engagement ring. Your staff were also really helpful when my fiancee needed to pop in for a re-sizing.

Hope to see you soon when we buy our wedding bands!

N.Baker 12/05/2014

"I am delighted with the presentation and paperwork and over the moon with the ring itself, both members of staff that I spoke with were polite and helpful.

Best wishes from a very happy shopper"

G. Wagner 01/04/2014

"I just wanted to thank you for the work you did in resetting my engagement ring. I am delighted with the result - it is beautifully made and it looks stunning.Thank you everyone was really helpful in advising us on the new design of my ring and keeping us up to date on the progress. 

It is the fourth ring we have bought from you and we are really pleased with each of them. 

Many thanks once again."

Isabel Winward 29/03/2014

"Many thanks for your help in selecting a diamond pendant, which I received last Wednesday. Your site and service was great and helpfulness of the staff. I would return to you for any future purchase of jewellery"

Malcolm 29/01/14

Hi Hatton Jewels,

Absolutely first class and beautiful brooch. Open and highly informative site beautifully presented.

Thank you,

Terence Brady 01/01/14

Hi Hatton Jewels,

I have been very happy with the service from Hatton Jewels - both online and in person.

Thank you,

Tom Halpenny 01/01/14

Hi Hatton Jewels,

We would like to say a huge thank you for helping to make a beautiful engagement ring. Guy and I are very pleased with the results and apprecaite your hard work in sourcing such a magnificent stone. It really is breathtaking and we look forward to dealing with you again when buying our wedding bands.

Thank you,

Guy Penwill & Janique Henderson 01/01/14

Dear Hatton Jewels,

One word for the ring. Perfect. Thank you for your wonderful customer service I am much more comfortable with the band for durability, I don’t believe it distracts from the elegance. As for the stone…..I need sunglasses!

See you soon for the wedding bands.


Janique Henderson 10/12/13

To all at Hatton Jewels,

I would just like to say a big thank you to you for my gorgeous eternity ring. I absolutely love it.

My husband and I are very pleased.

Rebecca Goodhew 16/11/2013

Dear the Hatton Jewels Team

The Ruby and Diamond Eternity ring has just arrived and it is lovely and fits perfectly. Can't thank you enough for all your help. Have already recommended you to friends and hopefully I'll be back - but if for a ring then I'll get it measured properly first next time!

Your service and thoughtfulness throughout have been second to none and your response when I realised I had measured the ring size wrongly was just brilliant. Can not recommend you enough - thank you again.

Thanks you have brightened up a very dull and wet day in Leeds.

Matthew (Holt) 20/09/2013

Hello everyone at Hatton

Just a small note to say a big thank you for the recent valuation, I am more than pleased with your excellent advice and excellent service.

Once again, many thanks and I would recommend you to anyone.

Kindest regards Kathryn Clinton 18/09/2013

Thank you Hatton Jewels for your amazing service! The rings were perfect and designed exactly how I wanted them. The advisors were extremely attentive and I felt confident and happy with everything.

Best Wishes Rami Kaur 04/09/2013

Dear Hatton Jewels,

Thank you Hatton Jewels for your amazing service! The rings were perfect and designed exactly how I wanted them. The advisors were extremely attentive and I felt confident

Best wishes

Rami Kaur on 30/07/2013

Thank you very much for handling my appointment with you on Monday so sensitively and efficiently. Selling my deceased mothers personal jewellery was always going to be rather sad so I appreciated your professionalism and advice.

I will have no hesitation in recommending Hatton Jewels to friends and acquaintances in future and If you would like to use me as a reference that will be fine too.

Yours sincerely John Castle 20/02/2013

Thank you so much for the rapid resizing and delivery of my wife's Eternity ring, she absolutely loves it. The whole process of viewing, purchase, adjustment and delivery was so easy and seamless, it was a pleasure to deal with you. Thank you, Michael Paterson 19/02/2013

Thanks for the piece of mind, I have to say your call on the pair was really good, as the flare and brilliance is almost hypnotising.
Thanks again, Anonymous 01/02/2013

Hi ,must say excellent service & delivery arrived first thing this morning.The bracelet is just what I wanted & is as lovely as I`d hoped,I`m sure my wife will be as pleased & delighted as I am, its a gift for our 40th wedding anniversary.Thanks for your help its appreciated. 01/02/2013
Thanks again, Michael Barbor 01/02/2013

This is a long overdue thank you for my beautiful engagement ring! It fits perfectly and I have received so many compliments, I admire it every day and still can't believe it's mine! Thank you for your advice and for sharing your knowledge with me. I'm sorry that we rushed you before Christmas and thank you so much for getting it ready in time!With kind regards, Kate (and Jonathan) Hemingway 11/01/2013

Just an e-mail to say thank you very much for your excellent service. The ring looks fantastic and I'm sure it will be loved. Have a great Christmas and very kind regards, Dev Kumar 17/12/2012

Just wanted to say thanks for such good service ! I also have a Christmas party tonight therefore will be dazzling everyone !!

Best wishes, Stephanie Twaddle 05/12/2012

I came with my friend a couple of weeks back to see the Tiffanys ring. He proposed on Friday. Just wanted to say thank you for your help. The ring is just as nice and sparkly as I remember :). Many thanks again, Gladys Yam 14/08/2012

I just wanted to thank you for making choosing our engagement ring so easy! We were visiting London and managed to get the perfect ring and resized before we had to leave for Australia. Everyone loves the ring and its design, and we couldn't be happier! Thanks again. -Joni Scanlon and Joseph Wanless 09/08/2012

Yes received it and love it thanks!- Amy Robinson 12/07/2012

I received the ring this morning. It is absolutely lovely and I am completely and utterly besotted with it. Thank you again for all your help. Warm regards, Angeline Foo 19/06/2012

The package arrived this morning and all intact. The earrings are fantastic, really pleased with them. The ring fits perfectly and both look stunning......thank you for cleaning and polishing them for me. The certificates for the earrings were enclosed with the invoice for both the ring and earrings, thank you again and chat soon. Lesley Smyth 19/06/2012

Just a quick note to say thank you for your expert help in sorting out our rings for us. Yes the ring you exchanged for a larger size, does fit Gordon! Great service, many thanks. Melanie Wood 07/06/2012

I am writing in regard to the recent purchase made of a Traditional Court Wedding Band and would like to say we are both very happy with the service and product from your company. We found the website very good although we didn't make an appointment which was an oversight on our part. Many thanks to your staff who went out of their way to accommodate us even though we hadn't made the appointment and was very much appreciated by us. Upon collection of the ring again polite, courteous and beautifully presented. I would not hesitate to recommend Hatton Jewels to anyone. Kind Regards David & Gillian Barker 24/05/2012

The ring arrived as agreed on Friday; thanks for actioning everything so promptly. The ring is lovely and I am very pleased with it. Thanks again.HMG Howard Gibbons 19/05/2012

Just a quick note to thank you for the excellent service and beautiful rings. Sarah was really great to deal with and I will be in touch soon to make another purchase. Gordon Wilson 15/05/2012

Thank you so much, I have just received my ring back, with the letter that you had done for me. I really would like to thank you in person, for you that had been dealing with myself. The company has done a great job,and i will hand out your cards so you can get more business from coventry. Thank you again Sarah, Debbie Hart 19/05/2012

Just to let you know my ring has arrived and it is perfect! Thanks very much! Regards Jo Chapman 17/04/2012

My yellow sapphire eternity ring arrived yesterday. I'm so delighted, it's perfect and sets all my other rings off beautifully. Thank you so very much. Bronwen Griffiths-Barrasso 30/03/2012

Thank you for my lovely earings! They are v stylish and am sure I will enjoy wearing them v much. The service was v good and prompt as was the delivery. best wishes Paula Hensler 19/01/2012

We received the earrings today. They are beautiful. My wife loves them. Our daughter is getting married in March and I think she might be wearing them as "something borrowed". Thank you for organizing the delivery. Best wishes Ken Knight 18/01/2012

I just wanted to say a big thank you for the beautiful black diamond engagement ring that you guys made for me. It is obvious that the ring has been made by some very skilled craftsmen and exceeded all my expectations, but also not forgetting the excellent service I was given by everyone at Hatton Jewels who went out of their way to ensure i was more than happy with the end result. So thanks again and I will no doubt be in touch for the wedding bands some time soon...! Fuat Mehmet 03/01/2012

Would just like to say that i was very happy with my recent purchase of sienna eternity ring, and also, the quick delivery. Thankyou. Ann Connor 30/12/2011

I just wanted to thank you for the ring (the black diamond eternity ring) - I received it today - and I'm really pleased with it, Thanks for all your help. Charlotte 13/09/2011

Stunning Sapphire and Diamond Eternity ring. It is a solid and wonderfully crafted ring and a great legacy to pass onto our soon to arrive daughter. Our queries were answered promptly and we were kept up to date with the process from start to end. I have the happiest wife ever. Thank you so much. Ibrahim El Mahdy 19/07/2011

Many thanks for the black diamond ring received today - we are very pleased with it! You ask for feedback on your site and service : Site - very clean and easy to use. Quick page load with almost no lag. Simple and clear navigation. Whoever built it obviously knows what they're doing - it's a very functional site that 'does what it says on the tin'. Service - friendly, efficient, helpful... Kind regards, Mike Neumann 12/07/2011

The ring arrived safely... Thank you very much for the great service. Charles Grimsdale 28/06/2011

Just like to say I have received my wedding band today and It is absolutely perfect! I am glad I came across Hatton Jewels and I will definetly recommend it to my friends! Once again THANK YOU! Regards, Shufna Begum 29/06/2011

Hi I received the eternity ring, thank you very much, Scott Lamont 26/06/2011

Just want to say thank you for returning the three eternity rings which are much better now they are larger in size. I have been very pleased with the service I have received from your Company over the past months and would be happy to recommend you . Thanks again. Gill Rayment 28/05/2011

I just received my ring which arrived safely to my desk. It's beautiful, fits perfectly and looks great with my engagement ring! Thank you for your advise when ordering and such a swift and trouble free delivery. I shall certainly be using Hatton Jewels again. All the best, Katie Scruton 09/05/2011

I've just received my eternity ring this morning, thank you. Once again it is lovely and the stones are really dark blue which is great. I am so pleased with the service you have provided so far and am really looking forward to receiving the Asscher Cut ring. Please could you also thank the team in the workshop on my behalf. Amanda Shearsby 07/05/2011

Received the ring, its a big hit, well done for getting it here on time, possibly one of the "trickier" deliveries. Thanks again for all the help and the ease of organising and I look for ward to dealing with you again. Best Regards, William Dunn 12/04/2011

Thank you for the fast delivery and the beautiful diamond ring which exceeded expectations. reasonable pricing,quick delivery and lovely jewellery, it doesnt get much better than that! Daniel Key 17/03/2011

Got the ring here safely. Looks lovely, many thanks for dealing with the order so promptly. Tim Copsey 17/03/2011

Sarah Just to let you know that my eternity and wedding ring have just been delivered and I am absolutely delighted with them as they are both better than I imagined. Thank you for everything, especially the excellent and friendly service. Amanda Shearsby 03/03/2011

Thank you so much for the ring it is all I ever dreamt it would be. It is a stunning bespoke piece that I will treasure for ever just what I wanted and fits exactly where I wanted it to go (between my wedding and engagement rings). I would like to congratulate you and your company for a service way above any other service I have encountered. From beginning to end a perfect service and will recommend to anybody. Kind regards, Linda Longley (Mrs) 15/02/2011

Dear Sarah, thank you. Love the studs. Best wishes, Paula Hensler 04/02/2011

Thank you for your advice and help in purchasing an eternity ring for my mum. She is over the the moon with it, and happily shows it off in Hong Kong. I was so happy with the customer service, I could not help myself to buy another 2 more eternity rings for my sisters for xmas. The design and quality of the diamonds and sapphires are beyond my wildest dreams. They just compliment each other like bread and butter. ha ha. Thanks again for all your help and support and look forward to recommending all my contacts to you. I wish you and your company a happy xmas and new year. P.S. if anybody is unsure about these jewellers, please contact me directly on my email,, i will answer any queries you have and put your mind at rest. Mr. Y.Lee. 18/12/2010

I received the order yesterday afternoon. Many thanks, it looks great. Thank you for all your help and excellent communication throughout the sales process. Best Regards, Russell Gould 11/12/2010

Many thanks for your excellent help in helping me buy the perfect ring for my wife. She is absolutely delighted with it and it fits perfectly. We first discovered you on the internet and were very impressed with your website and even more impressed with the service we received at your premises in London. Thank you again, we would have no hesitation in recommending you to our friends. Bill 10/09/2010

I received my ring on Friday in time for the bank holiday - thank you. I am absolutely delighted with it. The colour and cut of the sappphires and the setting is really lovely and the fit is perfect. It's just what I wanted and I could not be more pleased. I would not hesitate in recommending your company to others as your attention to detail and customer services are exemplary. Once again, thank you very much. Best Regards, Angela Barham 10/09/2010

I found Hatton Jewels on the internet and their designs and prices appeared favourable compared with other jewellers. We then spent quite some time checking out the many Hatton Garden jewellers in person before visiting Hatton Jewels. The advice given to us by Sarah was informative, but not pushy, and included after a tasteful and stylish eternity ring, I would not hesitate to recommend Hatton Jewels.details on the precise type of diamonds used and why. The ring was made to our exact specifications and was ready within the week. Charles Barder 14/06/2010

I just wanted to let you know that my ring arrived safely this morning. It is absolutely beautiful and fits perfectly. Thank you very much! Kind regards, Vanessa 10/06/2010

Dear all at Hatton Jewels, I've been meaning to buy my wife an eternity ring ever since our last (of 4 children) was born in 2003. As you can see it has taken me a long time (almost an eternity) but I finally got round to it. My wife was quite particular about the ring she wanted, down to colour, size and setting and so I did quite a lot of research. I stumbled across your website which I found very informative and easy to use. I then e-mailed and spoke with Sarah who was very helpful, knowledgeable and friendly and found the exact ring. Unfortunately, you didn't have the right size in stock and I wanted to give the ring to my wife as a surprise when we were in Rome. I explained this to Sarah who was very accommodating and said that I should take the smaller one and then have it resized or remade if it was too small. The ring went down very well but was too small. This caused no problem for you, however, and within 2 weeks you had made a new, slightly larger ring which I collected from your office today. All in all I was very pleased with the service and the ring and you definitely exceeded my expectations. I would have no hesitation in recommending you to my family, friends and colleagues. Of particular note is the quality of your web site, your friendly staff and the fact you have an office where you can talk face to face and look at the rings before you buy. Thanks again. Kind Regards, James 19/05/2009

Thank you for the lovely white gold pink sapphire and diamond ring sent to me recently. Although the pink stones were darker than anticipated the ring is lovely. Your service is extremely good and no doubt I will be purchasing from you again sometime. Thank you, Gill Rayment 10/03/2010

Thank you Hatton Jewels for a straightforward purchase of my wonderful loose diamond, I will buy again from you! Regards, Maria Clarke 29/02/2010

I would like to offer only positive feedback regarding my wife's eternity ring, Natasha is very happy with the ring, it looks great and our children are also very impressed and pleased with the design, thank you. Regards, Grant Clifford 02/02/2010

The antique pearl eternity ring has arrived safely and is beautiful and exactly as described. My wife is v pleased . Your service was excellent. I would have no hesitation at all in purchasing from you again or recommending you to others. Best wishes, PH 30/01/2010

This is the second time we have brought from Hatton Jewels and the quality of the diamonds and the earrings are superb. We are very pleased with them and the excellent and friendly service recieved from the team. We would not have a problem recommending them to anyone. Kind regards Lesley Smyth 10/12/2009

I can not express my thanks enough for the help and manner my requests were handled from the design though to the of collection the ring. The ring was so much better then expected and words can not describe the smile it brought to me fiancées face. Thank you so much for all your help and beautiful design. Ill be back for the wedding bands! Merry Christmas, Regards, Kevin Neill 10/12/2009

I received my ring today , it is beautiful . My wife will love it . Thanks ever so much for your excellent service and speedy turn around . Thanks again to you and your team. Rob Greenwood 05/12/2009

I just wanted to thank Hatton Jewels for all the help over the last couple of months, in designing an eternity ring for my wife. It arrived yesterday and my wife absolutely loved it - especially the fact that it had been created from scratch rather than bought "off the shelf". Sarah was brilliant throughout and my wife would not have ended up with such a stunning ring. If anyone I know ever needs any jewellery etc I will definitely recommend Hatton Jewels. Once again, many thanks. Ian Shattock 13/11/2009 Received the ring and absolutely delighted with it. Thank you for helping out, Regards. Andy Charlick 08/11/2009

Fantastic, friendly and knowledgable service. Excellent quality, what more could you want. I purchased a Half Eternity Platinum, 0.75 ct princess/baguette cut diamond ring. I am so pleased with it and would recommend Hatton Jewels to anyone. Mrs Lesley Smyth 07/10/2009

Just a note to say thanks – my Wife burst into tears so I take it that she loved the ring! Many thanks for having stock and being so accommodating. Shane Warden 28/09/2009

My wife is extremely pleased with my purchase! I am especially impressed with the way you handled my order and the additional help you gave to ensure its delivery on the promised date. It turned out to be a great present for my wife on our 50th Wedding Anniversary and I am grateful to yourself and your company for such a quality product. Bill Davidson 05/08/2009

Ring arrived just now. It looks wonderful. Thanks for being a great help an thank anyone else invovled on my behalf. Excellent service. Andy Williams 23/07/2009

Thanks for all of your help on Friday - Jodie loves the ring! John Shatwell 26/05/2009

Thank you very much for the great service. Really happy the ring is being delivered on my wife's birthday. Thanks again for your help. Graeme Clarke 20/05/2009

The eternity ring arrived here safely yesterday. My wife is very pleased with it. Thank you again for your help. Mr V Grimley 24/04/2009

I've just got the ring! It's great! Thank you. I'm sure she will like it, I just hope it fits now! Thanks so much for getting made so quickly. Best regards Al Bullock 26/03/2009

The ring has just arrived and is GORGEOUS! Thank you so, so much for all your help and the beautiful ring!! Take care and thanks again! Vikki Walker 20/02/2009

You are great thank you so much for your help. Just looking at your website to see what else I can buy!!! Dave Naylor 26/01/2009

Just to let you know she absolutely loves it and it fits perfectly, So thank you! Darren Mace 03/01/2009

The site is excellent, good clean design, aesthetically pleasing, functional and informative - I rate it very highly. I was also impressed with the staff, they did indeed exceed my expectations. Pleasant, helpful, very accommodating and knowledgeable about the products and my situation (see Gemma). Many Thanks, Rob Thompson 23/10/2008

The service that you have provided has been excellent and I would have no hesitation in purchasing from you again. Thank you! Claire Hawker 17/02/2008

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