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What We Offer

  • Bespoke Design Service
  • Comprehensive Repair Service
  • Onsite Gemmologists & Valuer
  • Knowledgeable & Friendly Customer Service
  • Quality Assurance


Please see a selection of customer feedback we have received about our quality and personal service below   

‘Alex just came home and gave me the rings. They are absolutely beautiful; I can’t believe I have such beautiful rings; I’m very blessed. Thank you for all the work that went into making them.’


‘thank you thank you thank you!!! She said YES and she LOVES the ring!!!!’


 “I am so relieved that I have finally chosen the perfect diamond and setting.

Thank you so much for your help, it really does mean everything to me.”


“I would like to say thank you very much for creating the most beautiful wedding band to match my engagement ring. 

We are over the moon with how beautiful it is and have had so many compliments on how unique it is. We are so grateful for your professionalism and customer service.”


“Just wanted to… say thanks again for all your help with this. She loves it and I think it looks even better than I could have imagined. We’ll be in touch shortly to arrange the hallmark info and to start to think about wedding bands.”


“I’m glad to report that she said yes and is extremely happy with the ring, so thank you for everything!” 


"I am still overwhelmed with the beauty of the ring!  I have not taken it off yet and hope to have another 40 years of wear out of it.

Thanks for being so patient and helpful with all your suggestions.  It was great to do business with you and do please contact us if anyone ever asks for a recommendation for you."


“Words cannot describe my relief in loving my new ring. I really thought I was going to struggle but it is so magnificent, I just smile whenever I look at it.”



"Our daughter wanted sapphire and diamond jewellery for her 30th birthday. She identified Hatton Jewels as a preferred style via an internet search and I made contact via telephone. We visited the office to choose sapphires within our budget and are pleased with the resultant purchases. Rachel dealt with us throughout and was particularly helpful and charming. I would recommend Hatton Jewels."



"Outstanding in every way. From the moment we contacted Hatton Jewels regarding an engagement ring to collecting the finished ring. Sarah earns the highest praise for her patience, friendliness and expertise in helping us choose a diamond and her efficiency in ensuring the ring was ready before we flew out from UK. Fiancée continues to delighted with her ring. Thank you so much Hatton Jewels."


"We had a lovely time at Hatton Jewels. Having visited all the jewellers in Hatton Garden and not found a ring we liked. We had not made an appointment but Sophie invited us in and we were able to choose with her advice an eternity ring to sit well with my engagement ring. It was then made for us and delivered very efficiently to my husband. Thank you for a wonderful experience."


"We had a lovely time at Hatton Jewels. Having visited all the jewellers in Hatton Garden and not found a ring we liked. We had not made an appointment but Sophie invited us in and we were able to choose with her advice an eternity ring to sit well with my engagement ring. It was then made for us and delivered very efficiently to my husband. Thank you for a wonderful experience."


"My (now) fiance has passed on your details. He proposed to me last weekend with the most exquisite ring. I'd like to thank you for your role in creating something with Ben that I absolutely adore - it is far beyond anything I could have hoped for. The quality and delicacy of the ring is outstanding.

We very much look forward to coming to discuss our wedding rings with you when the time comes! ."



"I just want to say a massive thank you - the ring is beautiful and I think your judgement on the flatter curve vs. the d shape was definitely the right one. Also, you were right about the spec of the diamond (of course you were going to be!). The diamond seems materially bigger than I remember and it must be because it raised that little bit higher - it really is a beautifully simple ring. I am super excited to wear the full set come September."



“The site is excellent, good clean design, aesthetically pleasing, functional and informative - I rate it very highly. I was also impressed with the staff; they did indeed exceed my expectations. Pleasant, helpful, very accommodating and knowledgeable about the products and my situation”


"We made a booking for our wedding bands based on google reviews, and was totally sold after being helped by Rachel. She was very patient in explaining about different metals, ring sizes, then made ordering very easy for us. Hatton Jewels has the best customer service among a couple of the stores we went to...  The bands were delivered very fast and we both love them!"


 "I had been looking at rings for weeks, was really starting to stress about it. I contacted Sarah at Hatton Jewels, told her what I wanted, what style and my budget.

Diamonds were explained to me, the numbers and letters started to make sense and we found the perfect diamond. Sarah then offered an alternative setting for the stone, which given her experience I had a look. It looked perfect.

My fiancée was very, very happy with her sparkly ring and I am very, very happy with Hatton Jewels. Thank you so much for turning a ball ache into a pleasurable experience."


"I want to thank you and all at Hatton Jewels for the sapphire and diamond ring that you made for me. The ring is exactly what I was looking for, despite the fact that you only had a rather vague brief to work with. And I particularly appreciate the care that you took to source exactly the right sapphire - it's a beautiful cut and colour. Thanks Again!"


“Thank you very much for handling my appointment with you on Monday so sensitively and efficiently. Selling my deceased mothers personal jewellery was always going to be rather sad so I appreciated your professionalism and advice.

I will have no hesitation in recommending Hatton Jewels to friends and acquaintances in future and If you would like to use me as a reference that will be fine too.”


"I received my ring on Friday in time for the bank holiday - thank you. I am absolutely delighted with it. The colour and cut of the sapphires and the setting is really lovely and the fit is perfect. It's just what I wanted and I could not be more pleased. I would not hesitate in recommending your company to others as your attention to detail and customer services are exemplary. Once again, thank you very much."


“Just a note to say thanks – my Wife burst into tears so I take it that she loved the ring! Many thanks for having stock and being so accommodating.”


"The service that you have provided has been excellent and I would have no hesitation in purchasing from you again. Thank you!"


"My wife is extremely pleased with my purchase! I am especially impressed with the way you handled my order and the additional help you gave to ensure its delivery on the promised date. It turned out to be a great present for my wife on our 50th Wedding Anniversary and I am grateful to yourself and your company for such a quality product."


"Excellent Valuation Service. Brilliant customer service. Very informative, friendly, helpful and attentive. Delighted with my valuation."

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